July 18, 2013 

About our changes at Gateline.com

Q: Where are the obituaries?

A: You can find a link to "Obituaries" by placing your cursor over the "News" item in the green bar near the top of the page, a list of additional items will appear and Obituaries will be alphabetically on that list, click on it there.

Question: Why change?

A: Our main goal for the new redesign has been to make the site easier to use and less cluttered, while still providing all the information you expect to find. You should immediately notice that the speed of the site has improved.

Q: Am I going to get used to this only to have you change it again?

A: This is the first version of our new site, and we do expect to add features and enhancements in the weeks and months ahead. But the look of the site will basically remain the same.

Q: Will I need to register again?

A: No. Your existing username and password have been carried over to the new site.

Q: I can't find something because it's not where I'm used to seeing it. What do I do?

A: Go to the search window at the top of any page, and type in a key word for what you're looking for; it should appear in a listing of content with that key word in it. The search window is a great way to find content on our site, and is much improved over the search we had on the site before today.

Q. What are the primary sections of this new site?

A: As listed in the green bar near the top, our primary sections are News, Sports, Living, Business, Opinion and Local Deals.

Q: I have my favorite sections or pages on your site bookmarked. Will those bookmarks still work?

A: Your bookmarks should still take you to the site home page, but we did some updates to our structure and removed some older or redundant sections. You might have to update your bookmarks to have them still take you to a specific section beyond the home page. If you have a problem finding something, please check our Site Map, linked from the bottom of all the pages.

Q: I can't find what I am looking for, what do I do?

A: You can click on the "Site Map" in the line of links at the bottom of each page. The site map is a list of sections and pages on the site.

Q: I can "like" a story on other sites and have it show up on my Facebook page. What about here?

A: Yes. When you are on a story or gallery page, a Facebook "Recommend" button is located just beneath the headline. You can click on that and recommend the story on Facebook.

Q: Can I still comment on articles?

A: Yes. In fact, you can now comment on photos and videos as well.

Q: I'm using an older browser. Will that make a difference in what the site looks like to me?

A:You'll have the best experience on our site by using Firefox 21 and above, Internet Explorer 8 and above, Chrome 27 and above and Safari 6.05 and above.

Q: How do I make a suggestion, offer a comment or ask a question about the new site?

A: Please go to our Customer Service page, linked from the top of all our pages, and give us your feedback using the form we have posted there.